— TERMS & CONDITIONS —

Effective Date: June 2026

These Terms & Conditions (“Terms”) govern the access to and use of services provided by RADHAKRISHNA CONSULTANCY, having its registered address at:

RADHAKRISHNA CONSULTANCY
7/1071, Samrat Ashok Nagar,
Ichalkaranji, Kolhapur – 416115, Maharashtra, India
Contact: 9011055734
Email: onlysunilvadar09@gmail.com

By accessing our website, communication platforms, WhatsApp Business channels, RCS messaging services, or any associated digital services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

1. Introduction

RADHAKRISHNA CONSULTANCY is committed to providing professional consultancy and communication-related services through digital platforms, including but not limited to websites, mobile communication channels, WhatsApp Business messaging, Rich Communication Services (RCS), email communications, customer support systems, and associated technologies.

These Terms establish the legal relationship between RADHAKRISHNA CONSULTANCY and its customers, users, visitors, business clients, and other individuals who access or use our services.

By using our services, you agree to comply with these Terms, applicable Indian laws, Meta Business Policies, WhatsApp Business Terms of Service, Google RCS policies, telecom regulations, and all other applicable legal requirements.

2. Definitions

For the purposes of these Terms:

“Company”, “We”, “Us”, and “Our” refer to RADHAKRISHNA CONSULTANCY.

“User”, “You”, and “Your” refer to any person or entity accessing or using our services.

“Services” means all consultancy services, customer communications, websites, WhatsApp Business services, RCS communications, digital platforms, and related offerings provided by RADHAKRISHNA CONSULTANCY.

“WhatsApp Business Services” means communication conducted through Meta’s WhatsApp Business Platform.

“RCS Services” means Rich Communication Services delivered through supported telecom networks and platforms.

“Content” means text, messages, files, images, graphics, data, information, documents, and other materials transmitted through our services.

“Applicable Laws” means all laws, regulations, rules, guidelines, and governmental requirements applicable within India.

3. Acceptance of Terms

By accessing, browsing, registering, communicating with us, submitting information, or using any service provided by RADHAKRISHNA CONSULTANCY, you expressly agree to:

  • Be legally bound by these Terms.
  • Comply with all applicable laws and regulations.
  • Follow communication platform requirements.
  • Respect intellectual property rights.
  • Use our services only for lawful purposes.

If you do not agree with any provision of these Terms, you must discontinue use of our services immediately.

4. Description of Services

RADHAKRISHNA CONSULTANCY may provide various consultancy, advisory, communication, information, customer engagement, and business support services through online and offline channels.

Services may include:

  • Business consultancy
  • Customer communication management
  • Digital communication support
  • WhatsApp Business communication
  • RCS messaging services
  • Customer assistance
  • Information dissemination
  • Appointment coordination
  • Business-related advisory services
  • Other services introduced periodically

We reserve the right to modify, suspend, discontinue, expand, or restrict any service without prior notice.

5. Eligibility

To use our services, you must:

  • Be at least 18 years of age; or
  • Have legal authority to act on behalf of an organization;
  • Be legally capable of entering into binding contracts under Indian law;
  • Provide accurate and truthful information.

Users under the age of 18 must access services only under the supervision of a parent or legal guardian.

We reserve the right to deny access to any user who fails to satisfy eligibility requirements.

6. Account Registration

Certain services may require registration.

When registering, users agree to:

  • Provide complete and accurate information.
  • Maintain updated account information.
  • Protect account credentials.
  • Restrict unauthorized access to their accounts.
  • Notify us immediately regarding security breaches.

Users remain solely responsible for all activities conducted through their accounts.

RADHAKRISHNA CONSULTANCY shall not be responsible for losses resulting from unauthorized account access caused by user negligence.

7. User Responsibilities

Users agree that they shall not:

  • Violate any applicable law.
  • Submit false or misleading information.
  • Engage in fraud or deceptive practices.
  • Send unlawful, abusive, defamatory, threatening, or harmful content.
  • Interfere with platform operations.
  • Attempt unauthorized access to systems.
  • Distribute malware, viruses, or harmful software.
  • Use services for spam or unauthorized marketing.
  • Infringe intellectual property rights.

Users are solely responsible for content submitted through our services.

8. Payment & Billing Terms

Where applicable, users agree to pay all fees associated with services provided by RADHAKRISHNA CONSULTANCY.

Payment obligations include:

  • Timely payment of invoices.
  • Compliance with payment schedules.
  • Payment of applicable taxes.
  • Use of valid payment methods.

Failure to make timely payments may result in:

  • Service suspension.
  • Service termination.
  • Additional collection procedures.
  • Legal recovery actions.

All fees are generally non-refundable unless expressly stated otherwise.

9. Subscription Renewal & Termination

Where subscription-based services are offered:

  • Subscriptions may renew automatically.
  • Renewal terms will be communicated where applicable.
  • Users may request cancellation according to applicable policies.

RADHAKRISHNA CONSULTANCY reserves the right to terminate or suspend services if:

  • Terms are violated.
  • Fraudulent activity is suspected.
  • Required payments remain outstanding.
  • Legal compliance requires termination.

Termination does not eliminate accrued obligations or outstanding liabilities.

10. Use of WhatsApp Official API & RCS

RADHAKRISHNA CONSULTANCY may communicate using:

  • WhatsApp Business Platform
  • Meta Business Services
  • Rich Communication Services (RCS)
  • Telecom messaging systems

Users acknowledge that:

  • WhatsApp services are governed by Meta policies.
  • RCS services are governed by applicable telecom and platform requirements.
  • Message delivery depends on third-party infrastructure.
  • Platform policies may change without notice.

Users must not use our communication channels for:

  • Spam distribution
  • Illegal activities
  • Fraudulent schemes
  • Misleading promotions
  • Prohibited content

Any misuse may result in immediate termination.

11. Message Delivery & Compliance Policy

RADHAKRISHNA CONSULTANCY strives to ensure reliable message delivery.

However, delivery may be affected by:

  • Telecom network failures
  • Device limitations
  • Platform restrictions
  • Internet disruptions
  • Regulatory requirements
  • Third-party service outages

We do not guarantee:

  • Instant delivery
  • Continuous availability
  • Uninterrupted communications
  • Successful delivery to all recipients

Users must ensure that recipients have provided appropriate consent where legally required.

12. Intellectual Property Rights

All intellectual property associated with RADHAKRISHNA CONSULTANCY remains our exclusive property.

Protected materials include:

  • Logos
  • Trademarks
  • Service marks
  • Website content
  • Software
  • Databases
  • Designs
  • Documentation
  • Business processes

Users receive only a limited, non-exclusive, revocable license to use our services.

Users may not:

  • Copy content.
  • Reproduce materials.
  • Reverse engineer systems.
  • Modify proprietary content.
  • Create derivative works.
  • Sell or redistribute protected materials.

All rights remain reserved.

13. Confidentiality

Both parties acknowledge that confidential information may be exchanged during service delivery.

Confidential information includes:

  • Business information
  • Financial information
  • Technical data
  • Customer information
  • Internal procedures
  • Strategic plans

Recipients agree to:

  • Protect confidential information.
  • Use it solely for authorized purposes.
  • Prevent unauthorized disclosure.

Confidentiality obligations survive termination of services.

14. Disclaimer of Warranties

Services are provided on an “as-is” and “as-available” basis.

RADHAKRISHNA CONSULTANCY makes no warranty regarding:

  • Continuous availability.
  • Error-free operation.
  • Absolute security.
  • Specific business outcomes.
  • Compatibility with all systems.

We expressly disclaim all warranties, whether express, implied, statutory, or otherwise.

Users assume all risks associated with service use.

15. Limitation of Liability

To the maximum extent permitted under Indian law, RADHAKRISHNA CONSULTANCY shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Incidental damages
  • Business interruption
  • Loss of revenue
  • Loss of profits
  • Loss of goodwill
  • Loss of data

Our aggregate liability shall not exceed the amount paid by the user for the relevant service during the preceding twelve months.

16. Indemnification

Users agree to indemnify, defend, and hold harmless RADHAKRISHNA CONSULTANCY, its owners, employees, contractors, representatives, and affiliates from claims arising out of:

  • User misconduct
  • Legal violations
  • Third-party claims
  • Intellectual property infringement
  • Breach of these Terms

This obligation survives termination.

17. Governing Law (India)

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of competent courts located in Kolhapur, Maharashtra.

Parties agree to attempt good-faith resolution before initiating formal legal proceedings.

18. Changes to Terms

RADHAKRISHNA CONSULTANCY may modify these Terms at any time.

Changes become effective upon publication on our website or communication channels.

Continued use of services after modifications constitutes acceptance of revised Terms.

Users are encouraged to review these Terms periodically.

19. Contact Information

For questions regarding these Terms:

RADHAKRISHNA CONSULTANCY
Address: 7/1071, Samrat Ashok Nagar, Ichalkaranji, Kolhapur – 416115, Maharashtra, India
Phone: 9011055734
Email: onlysunilvadar09@gmail.com