RADHAKRISHNA CONSULTANCY
Privacy Policy
Effective Date: June 2026
Business Details
RADHAKRISHNA CONSULTANCY
7/1071, Samrat Ashok Nagar,
Ichalkaranji, Kolhapur – 416115, Maharashtra, India
Contact Number: 9011055734
Email: onlysunilvadar09@gmail.com
1. Introduction
RADHAKRISHNA CONSULTANCY (“Company,” “we,” “our,” or “us”) values the privacy of its customers, website visitors, clients, business partners, and users of our communication services. This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information when individuals interact with our website, customer support channels, WhatsApp Business communications, Rich Communication Services (RCS), email communications, and other services offered by RADHAKRISHNA CONSULTANCY.
This Privacy Policy is designed to comply with applicable Indian laws, industry best practices, Meta Business Messaging Policies, WhatsApp Business Platform requirements, RCS messaging guidelines, and other relevant privacy and data protection standards.
By accessing our services, communicating with us, subscribing to updates, or otherwise interacting with RADHAKRISHNA CONSULTANCY, you consent to the collection and processing of information as described in this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue the use of our services.
2. Information We Collect
RADHAKRISHNA CONSULTANCY may collect different categories of information depending on how users interact with our services.
A. Personal Information
We may collect information that directly identifies an individual, including:
- Full name
- Mobile phone number
- Email address
- Residential or business address
- Company or organization details
- Job title or designation
- Customer identification information
- Communication preferences
This information is generally collected when users:
- Contact us
- Submit inquiries
- Request services
- Register on our platforms
- Subscribe to communications
- Communicate through WhatsApp or RCS
B. Communication Data
When users communicate with us through WhatsApp Business, RCS, email, website forms, or customer support channels, we may collect:
- Message content
- Date and time of communications
- Delivery status information
- Read receipts where available
- Customer service interactions
- Attachments and shared documents
C. Device Information
We may automatically collect certain technical information, including:
- Device type
- Browser type
- Operating system
- IP address
- Language settings
- Device identifiers
- Mobile network information
- Session information
D. Website Usage Information
While users access our website, we may collect:
- Pages visited
- Time spent on pages
- Navigation behavior
- Referral URLs
- Click activity
- Website performance metrics
E. Cookies and Similar Technologies
We may use cookies, web beacons, analytics tools, and similar technologies to improve website functionality and user experience.
Information collected through cookies may include:
- Browser preferences
- Session information
- Authentication status
- Website usage analytics
- Performance data
3. Purpose of Data Collection
RADHAKRISHNA CONSULTANCY collects information for legitimate business purposes, including:
Service Delivery
To provide requested services, respond to inquiries, process requests, and deliver customer support.
Communication Management
To communicate with users through:
- WhatsApp Business
- RCS Messaging
- SMS
- Telephone support
Customer Relationship Management
To maintain customer records, improve service quality, and manage ongoing business relationships.
Website Improvement
To analyze website performance, user behavior, and improve functionality and user experience.
Compliance Purposes
To comply with:
- Applicable laws
- Regulatory requirements
- Court orders
- Government requests
- Meta policies
- Telecom regulations
Security Purposes
To prevent fraud, misuse, unauthorized access, and other unlawful activities.
4. Consent for WhatsApp & RCS Data Processing
RADHAKRISHNA CONSULTANCY may communicate with customers through WhatsApp Business Platform and Rich Communication Services (RCS).
By voluntarily providing a mobile number or initiating communication through these channels, users acknowledge and consent to:
- Receiving service-related communications.
- Receiving customer support messages.
- Receiving appointment confirmations.
- Receiving account-related notifications.
- Receiving business communications where legally permitted.
Users acknowledge that message processing may involve third-party infrastructure operated by:
- Meta Platforms, Inc.
- WhatsApp LLC
- Telecom operators
- RCS service providers
- Cloud infrastructure providers
Users may withdraw consent at any time by contacting us or opting out through available communication mechanisms, subject to legal and contractual obligations.
5. Legal Basis for Processing
RADHAKRISHNA CONSULTANCY processes information based on one or more of the following lawful grounds:
Consent
When users voluntarily provide information or agree to receive communications.
Contractual Necessity
When processing is necessary to provide requested services or fulfill contractual obligations.
Legal Obligations
When processing is required under applicable laws and regulations.
Legitimate Business Interests
For:
- Service improvement
- Security monitoring
- Fraud prevention
- Customer relationship management
- Operational efficiency
We ensure that legitimate interests do not override user privacy rights.
6. How We Use Collected Data
Information collected may be used to:
- Deliver requested services.
- Verify customer identity.
- Respond to inquiries.
- Manage customer accounts.
- Process transactions.
- Send service updates.
- Deliver customer support.
- Improve communication effectiveness.
- Analyze service performance.
- Detect fraud and abuse.
- Comply with legal requirements.
- Maintain security standards.
- Conduct internal audits.
- Resolve disputes.
- Enforce contractual obligations.
We do not sell personal information to third parties.
7. Data Retention & Deletion
RADHAKRISHNA CONSULTANCY retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
- Business requirements
- Legal obligations
- Tax requirements
- Regulatory requirements
- Dispute resolution needs
- Security considerations
Upon expiration of applicable retention periods, information may be:
- Deleted
- Anonymized
- Archived where legally required
Users may request deletion of their personal information, subject to legal and contractual limitations.
Certain information may be retained where required by law or for legitimate business purposes.
8. Data Sharing with Third Parties (Meta, Google, Telecom Operators)
To provide communication services, RADHAKRISHNA CONSULTANCY may share information with trusted third-party providers.
These may include:
Meta Platforms
For WhatsApp Business communications, information may be processed through Meta Platforms and related infrastructure.
Google and RCS Providers
For RCS messaging functionality, information may be processed through Google-supported infrastructure and related service providers.
Telecom Operators
Mobile carriers and telecom providers may process messaging information to facilitate delivery.
Technology Providers
We may engage:
- Cloud hosting providers
- CRM platforms
- Analytics providers
- Security service providers
- Technical support vendors
Government Authorities
Information may be disclosed when required by:
- Applicable law
- Court order
- Regulatory authority
- Law enforcement request
We take reasonable measures to ensure third-party providers maintain appropriate privacy and security standards.
9. Security Measures & Encryption
RADHAKRISHNA CONSULTANCY implements reasonable administrative, technical, and organizational safeguards to protect information.
Security measures may include:
Access Controls
Access to personal information is restricted to authorized personnel.
Encryption
Where appropriate, information may be protected using encryption technologies during transmission and storage.
Monitoring Systems
We maintain systems designed to detect unauthorized activity and security threats.
Employee Confidentiality
Employees and contractors with access to personal information are subject to confidentiality obligations.
Vendor Assessments
Third-party providers may be evaluated for security practices before engagement.
Although we strive to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and user experience.
Types of cookies may include:
Essential Cookies
Required for website operation and security.
Functional Cookies
Used to remember user preferences and settings.
Analytics Cookies
Used to understand visitor behavior and improve website performance.
Performance Cookies
Used to measure website responsiveness and functionality.
Users may manage cookie preferences through browser settings.
Disabling cookies may impact certain website features.
11. Data Transfer & Storage (India-Based)
RADHAKRISHNA CONSULTANCY primarily stores and processes information within India.
However, some service providers involved in:
- Cloud hosting
- Messaging infrastructure
- Technical support
- Analytics services
may process information in other jurisdictions.
Where international transfers occur, we take reasonable measures to ensure appropriate safeguards are implemented to protect personal information.
All transfers are conducted in accordance with applicable legal requirements and recognized security standards.
12. User Rights (Access, Correction, Deletion)
Subject to applicable laws, users may have the right to:
Access Information
Request access to personal information maintained by RADHAKRISHNA CONSULTANCY.
Correct Information
Request correction of inaccurate or incomplete information.
Delete Information
Request deletion of personal information where legally permissible.
Withdraw Consent
Withdraw previously provided consent for certain processing activities.
Restrict Processing
Request limitation of certain processing activities where applicable.
Object to Processing
Raise objections to certain forms of processing based on legitimate interests.
Requests may be submitted through the contact information provided below.
We may verify identity before responding to requests.
13. Policy for Children
RADHAKRISHNA CONSULTANCY does not knowingly collect personal information from children under the age of 18 without appropriate parental or guardian involvement.
If we become aware that information has been collected from a child in violation of applicable requirements, we will take reasonable steps to delete such information.
Parents or guardians who believe their child has provided personal information may contact us for assistance.
14. Updates to Privacy Policy
RADHAKRISHNA CONSULTANCY reserves the right to modify, update, or revise this Privacy Policy at any time.
Updates may occur due to:
- Legal changes
- Regulatory requirements
- Business developments
- Technology updates
- Security enhancements
Updated versions will become effective upon publication on our website or communication platforms.
Users are encouraged to review this Privacy Policy periodically.
Continued use of our services following publication of updates constitutes acceptance of the revised Privacy Policy.
15. Governing Law (India)
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from this Privacy Policy, data processing activities, or privacy-related matters shall be subject to the exclusive jurisdiction of competent courts located in Kolhapur, Maharashtra, India.
Nothing in this Privacy Policy shall limit any rights or remedies available under applicable Indian law.
16. Contact Information
For questions, requests, complaints, privacy concerns, data access requests, correction requests, or deletion requests, please contact:
RADHAKRISHNA CONSULTANCY
7/1071, Samrat Ashok Nagar,
Ichalkaranji, Kolhapur – 416115, Maharashtra, India
Phone: 9011055734
Email: onlysunilvadar09@gmail.com
By using the services of RADHAKRISHNA CONSULTANCY, including website services, WhatsApp Business communications, RCS messaging services, customer support channels, and related platforms, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the manner in which your information may be collected, used, processed, stored, and protected.
End of Privacy Policy.